Frequently Asked Questions
What are the monthly competitions?
We hold a series of three competitions each month amongst all registered players. At the end of every month we award digital trophies and ribbons to players for highest accumulated score, fastest average solve time and overall completion rate. These awards will appear on your personal scorecard by around noon on the 1st of every month.
How are points awarded for each puzzle?
We allocate a certain "maximum" number of points to each puzzle based on its size and relative difficulty, and then subtract a certain number of points from that maximum for every second it takes the player to solve the puzzle. Penalties are also incurred for players who request hints durnig gameplay. Every successful solve will earn at least 10 points.
How do I add an avatar to my account?
All players are welcome to add an avatar to their account, simply by clicking the default blue-and-white image at the top-right of every page (when you're logged in), or you can click here. This will take you to a library of available avatar images which you can use and swap-out anytime you like. If you prefer to upload your own personal avatar, you may do so by clicking "Settings" at the top right.
Your avatar image will appear whenever you're logged in, and other players will be able to see it in the chat room, on your profile page, on the forum, and whenever you break a new record time.
Can I print these puzzles?
If you find you actually prefer to print your puzzles and solve with paper and pencil, you may want to visit our sister site, Printable-Puzzles.com. We make new printable puzzles available there each morning, complete with online hints and solutions for each puzzle.
I keep getting logged out... How do I fix this?
Our site software uses cookies in order to keep track of your login information. Nine times out of ten, if you're getting logged out of the site automatically, its because your browser either has cookies disabled, or you've manually cleared your browser's cookies and/or cache. Try checking your browser's settings to ensure that cookies are indeed enabled. If that doesn't fix it, please contact us using the form at the bottom of this page and we'll be happy to help you out individually.
I work for a newspaper or magazine. Can we syndicate your puzzles?
We offer an affordable subscription service for publishers who want a steady supply of puzzles for their print publications. Each puzzle is guaranteed to be unique, and can be provided on a regular schedule via email, CD-Rom, or through paper post depending on preference. Please contact us for more information.
